At the Houston Public Works, I design cloud-based solutions and supporting materials that streamlines internal processes.

During the pandemic, our team developed a one-stop platform for the Capital Projects (CP) service line, centralizing news, applications, documents, and more in a user-friendly interface. This efficient web app featured a customizable homepage, streamlined newsletter access, and personalized bookmarking, becoming an essential tool for employee productivity and showcasing the impact of innovative design in overcoming complex challenges.

To overcome the limitations of the existing project management software, which hindered teams from effectively tracking and improving project performance, our team developed an app and dashboard combo. This new solution extended the functionality of the original system, significantly enhancing project reporting and performance tracking, thereby empowering teams to achieve better outcomes.

Faced with limited reports that offered minimal insight and required project teams to create their own, our team developed a comprehensive reporting tool that provided leadership, accounting, and project teams with a deeper understanding of project progress—enabling them to analyze data across various components like vendor, phase, and fiscal year. The result was faster decision-making and the ability to quickly correct course when necessary.

To fix the issues with a slow and confusing PDF process that made communication unclear and tracking records difficult, I designed a specialized application that brought all communication into one place and serving as a clear, organized repository for all Project Change Application Forms (PCAF) documentation. The result was a smoother process with easier access to important records and data.

Facing an outdated process that led to redundancies and lacked continuity and shared responsibility, our team designed an automated solution for developing contract books. This streamlined approach standardized data collection and significantly improved business continuity, showcasing the power of thoughtful design in modernizing workflows and fostering a culture of shared responsibility.

In response to the need for greater transparency, trackable KPIs, and clear project timelines, our team designed a centralized application that streamlined all communications and providing a clear overview of project progress. This user-friendly platform highlighted critical roadblocks, and served as a key tool for uncovering opportunities to enhance the overall process.

To address the lack of transparency and the dependency on a single individual’s knowledge, our team redesigned the process by replacing the outdated MS Access database with a user-friendly application. This new system standardized WBS number intake and processing while expanding administrative functions, ensuring a more accessible and efficient workflow for all users.

In response to the need for streamlined support with service requests related to our applications, data and/or process-related work, our team developed a specialized app. This tool provided a centralized platform for managing and tracking service requests, enhancing the team's efficiency and ensuring that all support needs were met promptly and effectively.

The After Action team at Houston Public Works needed a more efficient report creation process for their portal. I designed a three-step builder that simplified report generation, resulting in an elegant, intuitive, and regularly used solution. This achievement underscores the impact of strategic and innovative design in enhancing operational efficiency.

When I joined the Houston Public Works team, there was no unified design system, leading to inconsistency in design creation. To address this, I developed the Galaxy Design System, a master library of elements for designers and developers. This system streamlined our design and development process, ensuring a consistent look and feel across our projects.